How to Report Roof Damage to Your Insurance Company After a Hail Storm
How to File a Roof Insurance Claim After a Hail Storm in Texas
When a hail storm hits your home in Texas, your roof often suffers serious—but sometimes hidden—damage. Whether it's bruised shingles, cracked tiles, or leaks in the attic, this damage can lead to expensive repairs if not caught early. That’s why it’s critical to understand how the roof insurance claim process works—and why hiring a local roofer like Infinity Roofing is the best first step.
Step 1: Schedule a Free Roof Inspection
After any storm, the first thing you should do is schedule a professional roof inspection. At Infinity Roofing, we use drone technology and attic checks to find hail and wind damage that often goes unnoticed from the ground. This inspection is completely free and could save you thousands.
Step 2: Call the Insurance Company to schedule an Adjuster to come out.
After your roof has been inspected and damage has been confirmed, the next step is to call your insurance company’s homeowner’s line and report the storm damage. When speaking with the representative, request that they schedule a property inspection with one of their adjusters. Be sure to ask for the exact date and time of the adjuster’s visit. Once that appointment is set, it's important to let us know as soon as possible so we can be available to meet with them on-site.
Step 3: Meet the Adjuster With Your Roofer
Your adjuster doesn’t work for you—they work for the insurance company. That’s why it’s important to have us on-site during their inspection. We walk the roof with the adjuster and point out every issue to make sure nothing is missed. Without a roofer present, key damage often gets overlooked, resulting in a lower payout.
Why Insurance Companies Don’t Pay for Everything
Insurance companies try to limit what they’ll cover. They might only approve partial repairs or skip important upgrades like:
Synthetic underlayment
Architectural shingles
Ice and water shield in valleys
Code-required improvements
Flashing, vents, or decking
We fight to make sure they pay for everything they owe—not just the bare minimum.
Don’t Call a Lawyer — Call a Roofer First
Many homeowners get frustrated and call a lawyer after a denial. But what most people don’t realize is that lawyers take a large cut of your settlement—money that should go toward your roof.
At Infinity Roofing, we know how to handle the process without draining your budget. We’ve helped countless homeowners get re-inspections and full approvals—even after an initial denial.
Why Choose Infinity Roofing?
We’ve been roofing homes in San Antonio and South Texas for over 20 years. We’re local, experienced, and we don’t disappear after the job is done. You can count on:
Free inspections
Expert adjuster coordination
Honest, experienced guidance
Upgraded materials and workmanship warranties
Ensure nothing is overlooked when the insurance payout doesn’t match the damage.
Don’t Wait — Your Roof Won’t Fix Itself
If your roof was hit by hail, don’t wait until the next storm makes it worse. Insurance deadlines apply, and hidden damage can lead to bigger issues inside your home.
Contact Infinity Roofing today for a free inspection and expert help through the entire process. We’ll make sure your roof—and your peace of mind—are fully covered.
