How to Report Roof Damage to Your Insurance Company After a Hail Storm

How to File a Roof Insurance Claim After a Hail Storm in Texas

When a hail storm hits your home in Texas, your roof often suffers serious—but sometimes hidden—damage. Whether it's bruised shingles, cracked tiles, or leaks in the attic, this damage can lead to expensive repairs if not caught early. That’s why it’s critical to understand how the roof insurance claim process works—and why hiring a local roofer like Infinity Roofing is the best first step.

Step 1: Schedule a Free Roof Inspection

After any storm, the first thing you should do is schedule a professional roof inspection. At Infinity Roofing, we use drone technology and attic checks to find hail and wind damage that often goes unnoticed from the ground. This inspection is completely free and could save you thousands.

Step 2: Call the Insurance Company to schedule an Adjuster to come out.

After your roof has been inspected and damage has been confirmed, the next step is to call your insurance company’s homeowner’s line and report the storm damage. When speaking with the representative, request that they schedule a property inspection with one of their adjusters. Be sure to ask for the exact date and time of the adjuster’s visit. Once that appointment is set, it's important to let us know as soon as possible so we can be available to meet with them on-site.

Step 3: Meet the Adjuster With Your Roofer

Your adjuster doesn’t work for you—they work for the insurance company. That’s why it’s important to have us on-site during their inspection. We walk the roof with the adjuster and point out every issue to make sure nothing is missed. Without a roofer present, key damage often gets overlooked, resulting in a lower payout.

Why Insurance Companies Don’t Pay for Everything

Insurance companies try to limit what they’ll cover. They might only approve partial repairs or skip important upgrades like:

• Synthetic underlayment

• Architectural shingles

• Ice and water shield in valleys

• Code-required improvements

• Flashing, vents, or decking

We fight to make sure they pay for everything they owe—not just the bare minimum.

Don’t Call a Lawyer — Call a Roofer First

Many homeowners get frustrated and call a lawyer after a denial. But what most people don’t realize is that lawyers take a large cut of your settlement—money that should go toward your roof.

At Infinity Roofing, we know how to handle the process without draining your budget. We’ve helped countless homeowners get re-inspections and full approvals—even after an initial denial.

Why Choose Infinity Roofing?

We’ve been roofing homes in San Antonio and South Texas for over 20 years. We’re local, experienced, and we don’t disappear after the job is done. You can count on:

• Free inspections

• Expert adjuster coordination

• Honest, experienced guidance

• Upgraded materials and workmanship warranties

• Ensure nothing is overlooked when the insurance payout doesn’t match the damage.

Don’t Wait — Your Roof Won’t Fix Itself

If your roof was hit by hail, don’t wait until the next storm makes it worse. Insurance deadlines apply, and hidden damage can lead to bigger issues inside your home.

Contact Infinity Roofing today for a free inspection and expert help through the entire process. We’ll make sure your roof—and your peace of mind—are fully covered.

Why You Should Get a Roof Inspection After a Hailstorm

Protect Your Home & Investment With a Professional Roofing Inspection

After a Texas hailstorm, most people check their cars for dents or their yards for damage—but what about your roof? It’s your home’s first line of defense, and when hail strikes, the damage isn’t always visible from the ground. Whether you live in San Antonio, La Vernia, or the surrounding area, getting a professional roof inspection after a hailstorm could save you thousands in long-term repairs.

🔍 What Hail Really Does to Your Roof Shingles

When large hail—especially 1-inch or larger hailstones—slams into your roof, it can cause serious and often hidden damage to your asphalt shingles. Here's what typically happens:

• Granule Loss: The top layer of your shingles (the granules) can be knocked off, exposing the underlying asphalt. This weakens UV protection and accelerates aging.

• Bruising: Hail can cause soft spots, or "bruises," in the shingle that are hard to spot but compromise its integrity.

• Cracks & Fractures: Large hail impacts can crack the fiberglass mat under the surface, leading to future leaks and structural issues.

• Shingle Displacement: In some cases, the hail hits so hard it loosens or knocks shingles off completely—inviting water damage.

Even if your roof looks fine, these types of damage can void your manufacturer’s warranty or insurance coverage if not addressed quickly.

🛑 Why a Post-Storm Roof Inspection is Critical

If you've recently experienced a hailstorm, don’t wait for a leak to show up. By then, the damage may have spread. Here’s why you should schedule an inspection immediately:

• ✅ Catch Damage Early – Avoid expensive repairs later by spotting issues now.

• ✅ Insurance Support – A certified inspection provides documentation that can support your hail damage report.

• ✅ Peace of Mind – Know that your home or building is safe and protected.

• ✅ Extend Roof Life – Minor repairs now can extend the life of your roof by years.

📍 Local Roofing Experts You Can Trust

At Infinity Roofing & Siding, we specialize in hail damage roof inspections and storm restoration roofing throughout San Antonio, La Vernia, and South Central Texas. We’ve been helping homeowners and businesses for over 20 years and know what to look for—even the damage that hides beneath the surface.

We offer:

• FREE Hail & Wind Damage Roof Inspections

• Honest Assessments With No Pressure

• Help with Insurance guidence

• Residential & Commercial Roofing Services

⚡️ Act Fast After a Storm—Time Matters

Most insurance companies have a limited window after a storm with contacting their insurance company. If you think your roof may have been damaged by hail, schedule your inspection today.

📞 Call now or fill out our contact form to book your Free Roof Inspection
👉
🛠️ Serving ALL of San Antonio, La Vernia, Floresville, Seguin, New Braunfels & surrounding areas

Why Choosing a Roofer with 20+ Years of Experience Matters More Than Ever

Protect Your Home with Proven Craftsmanship and Real Guarantees

When it comes to roofing, it’s not just about shingles and nails—it’s about trust, longevity, and peace of mind. With so many new roofing companies popping up in Texas, it’s more important than ever to know who you're hiring to protect your home or property.

Here’s why choosing a roofer with over 20 years of experience, proper credentials, and workmanship warranties is one of the smartest decisions you can make.

✅ Experience You Can Trust

Roofing isn’t a side hustle. It takes decades to master the techniques, understand building codes, guidence with insurance companies, and properly diagnose hidden roof issues. A roofer with 20+ years in the business brings:

• Knowledge of every roof type – from shingle and metal to flat commercial systems

• Proven track record – Hundreds of successful projects and happy homeowners

• Local expertise – Familiar with Texas weather, hail patterns, and storm damage trends

• Insurance & permit guidance – We don’t just roof—we help you navigate the paperwork too

🛠️ Workmanship Warranties = Real Peace of Mind

Many startup roofing companies don’t offer workmanship warranties—and if they do, it’s often not worth much. Why? Because most new roofing companies are out of business within 2 to 5 years.

We stand behind our work with written workmanship warranties, which means:

• Your roof is covered beyond the product warranty

• If there's a workmanship issue, we fix it—period

• You can rest easy knowing your investment is protected

🚩 Beware of Fly-by-Night Roofing Startups

After every storm, a wave of unlicensed and underqualified roofers flood the area promising cheap work and fast results. Here’s the problem:

• Many don’t carry the proper insurance or licensing

• Some aren’t local—they disappear after the job

• They often cut corners with subcontracted crews and poor materials

• Most are out of business before you even notice the problem

Don't risk your home on a handshake and a pickup truck.

🧱 Built to Last. Backed by 20+ Years of Roofing Excellence.

At Infinity Roofing & Siding, we bring over two decades of hands-on experience to every project. We’re proud to be part of the communities we serve—from San Antonio to La Vernia and beyond—and we’re here long after the job is done.

We offer:

• Residential & Commercial Roofing

• Storm & Hail Damage Restoration

• Insurance Assistance

• Lifetime Product Warranties

• Full Workmanship Guarantees

💬 Get It Done Right the First Time

If you're looking for a roofing contractor who’s seen it all, done it right, and stands behind their work, we’re here to help. Don’t gamble with your roof—choose experience.

📞 Call us today or fill out our contact form to schedule a Free Roof Inspection or Quote
🛠️ Serving ALL of San Antonio, La Vernia, Floresville, Seguin & surrounding Texas communities